Free diagnosis for any type of HARD DRIVE, MEMORY STICK or CARD.
When we receive your hard drive for service, it is taken over by one of our technicians and diagnosed for free within maximum 24 hours.
Hard disks are diagnosed without being opened and without altering the warranty seals. If opening a hdd is however necessary for diagnosiss in CLEAN ROOM CLASS 100 then we will only do so with your approval.
Following this diagnosis we can classify your hard disk into one of the 4 types of defects : Logical, Electrical, Firmware sau Mechanical. According to the type of defect we can also establish the duration of the data recovery process. All of this information will be provided to you along with a cost estimate .
You can send us your hard drive for service for a FREE diagnosis wherever you are! For more details click here.
Fees applied for recovery operation may vary according to the following characteristicsi :
For more details on the applicable fees please visit our section fees.
WE HAVE THE SHORTEST DATA RECOVERY DURATION
We aim at winning the trust of our customers by means of a 100% correct diagnosis, low cost of recovery and a minimal duration for the recovery of the data. According to the type of defect, the recovery period can vary as follows:
| TYPE OF DEFECT | DURATION OF RECOVERY |
| LOGICAL DEFECT | 1-2 working days |
| ELECTRICAL DEFECT | 4-5 working days |
| FIRMWARE DEFECT | 4-5 working days |
| MECHANICAL DEFECT | 5-10 working days |
